Frequently Asked Questions
Discover everything you need to know about our artisanal fragrances and services.
Are your fragrances natural or synthetic?
At Perfumer H, we use a meticulous blend of high-quality naturals and laboratory-synthesized ingredients to ensure both olfactory complexity and safety standards.
Do you offer international shipping?
Yes, we ship our fragrances worldwide. Please note that shipping rates and delivery times vary by destination, and customs duties may apply upon arrival.
Can I refill my hand-blown glass bottle?
Sustainability is at our core. We offer a dedicated refilling service for all our signature hand-blown glass bottles at our flagship stores.
What is your return policy?
We accept returns on unopened and unused products within 14 days of delivery. For hygiene reasons, we cannot accept returns on fragrances that have been sprayed or opened.
Are your products vegan and cruelty-free?
Yes, all Perfumer H products are cruelty-free. We do not test on animals, and the majority of our collection is vegan-friendly.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottle in a cool, dark place away from direct sunlight and extreme temperature fluctuations.